Introduction

ShopMate is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy applies to all users of ShopMate's services, including mobile apps and websites.

Information We Collect

We collect personal information when you use ShopMate. This includes:

• Personal details such as name, email address, and phone number
• Business information, such as your store’s name, address, and type of products sold
• Payment information when subscribing to our services (via payment gateways)
• Usage data to analyze your interactions with our app and website

How We Use Your Information

The information we collect is used to provide, improve, and personalize our services. This includes:

• Processing payments and billing for our services
• Providing customer support and assistance
• Improving user experience and app functionality
• Sending relevant updates, notifications, and promotions (if opted-in)
• Analyzing data for AI-driven features, such as adaptive reports and intelligent recommendations

Data Security

We take the security of your personal data seriously. We use industry-standard security measures to protect your data, including encryption and secure servers. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not share your personal data with third parties unless it is necessary to provide our services or legally required. This may include sharing data with:

• Payment processors to handle transactions securely
• Service providers who assist with system maintenance and operation
• Legal authorities if required by law

Your Rights

As a user of ShopMate, you have the right to:

• Access your personal information that we hold
• Request corrections or updates to your data
• Request the deletion of your personal data (subject to legal or contractual obligations)
• Opt-out of marketing communications by unsubscribing from email or mobile notifications

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. Cookies are small data files stored on your device to help remember preferences and improve functionality. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as soon as it is published. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@shopmate.cloud

Phone: +234 803 317 4228