Terms of Use

Welcome to ShopMate! By accessing or using our platform, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our services.

1. Acceptance of Terms

These Terms of Use ("Terms") apply to your access to and use of ShopMate ("we," "us," or "our"), a Software-as-a-Service (SaaS) platform that allows small retail businesses to manage their sales, inventory, and customers. By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to these Terms.

2. Account Registration and Security

To use ShopMate's services, you must create an account. You agree to provide accurate and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized access to your account.

3. Use of the Service

ShopMate is designed to help small businesses manage sales, inventory, customer data, and more. You agree to use our platform solely for lawful business purposes. You will not engage in any activities that could harm our system, interfere with the functioning of our platform, or violate applicable laws.

4. Subscription and Payment

ShopMate operates on a subscription-based model. By subscribing to our services, you agree to pay the applicable fees as described on our pricing page. Payments must be made on time to avoid service interruptions. We reserve the right to modify our pricing, but you will be notified of any such changes.

5. Data Privacy and Security

Your privacy is important to us. ShopMate collects and processes your data in accordance with our Privacy Policy. We use reasonable measures to protect your data from unauthorized access and disclosure. However, you acknowledge that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Intellectual Property

All content, logos, software, and trademarks related to ShopMate are the property of ShopMate and are protected by copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms. You may not reproduce, modify, or distribute any part of our services without our express written consent.

7. Termination of Service

We reserve the right to suspend or terminate your account and access to ShopMate at our discretion if we believe you have violated these Terms. Upon termination, your access to the services will cease, and any data associated with your account may be deleted, subject to applicable laws and our Privacy Policy.

8. Limitation of Liability

ShopMate is provided "as is" and without warranty of any kind. We do not guarantee that the platform will be free from errors or interruptions. To the fullest extent permitted by law, ShopMate, its affiliates, and its employees will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform.

9. Indemnification

You agree to indemnify, defend, and hold harmless ShopMate, its affiliates, and its employees from any claims, damages, or liabilities arising out of your use of the platform, violation of these Terms, or infringement of any third-party rights.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms or your use of ShopMate will be resolved in the courts located in Kano State, Nigeria.

11. Modifications to Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to review these Terms periodically.

12. Contact Us

If you have any questions about these Terms or the services provided by ShopMate, please contact us at:

Email: support@shopmate.cloud
Phone: 0803 317 4228

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